Advice on running family businesses and improving any business

After 30 years in family businesses in executive and non-executive roles, I’ve learned a lot of simple axioms that apply to improving any business, and some that apply particularly to family businesses. I’d like to share them with you…

Where are you going?

If you don’t know where you are going, you’ll almost certainly end up somewhere else! Read on

Board performance

Productive Board meetings, role of the Board Director, Chairman’s checklist and much more. Read on

Comparing yourself with others

How do you compare with others? Read on

Retaining customers

It costs a lot more to gain a customer than to retain one, and yet we spend most of our time and thought on gaining new business… Read on

Communications and people

“I know you believe you understand what you think I said, but I am not sure you realise, that what you heard, is not what I meant!”.  Read on

Family business matters

All the other advice on this site applies, but there are also matters that particularly affect family businesses. Read on

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